RBSS is committed to supporting the highest standards for the Fair Handling of Personal Information. We recognize that some seafarers that visit to our website may have concerns about the information they provide to us and how we treat that information.
The key points of our privacy statement are:
- The data required is for allocation of rooms and the following data is required e.g. CDC, Mobile number, permanent address, Name of the ship & company sailing for
- We do not require you to register or provide information to us in order to view our website.
- When you request a service or further information, you will be asked to provide only the information necessary to enable us to fulfil your request. This information will be used only so that we can reserve the product requested.
- Beyond that information, we do not share any personal information with anyone.
- Information about prior bookings made with us is retained on our booking system to allow us to improve customer service. We may from time to time use this information to survey customers about their experience of our website and /or the accommodation or tours they have used. In both cases, participation is entirely at your discretion and you are provided facility to opt out of these surveys if you request.
- Every precaution is taken by us to protect our user's information. When users submit sensitive information via the website, their information is protected both online and off-line.
- When our reservation order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with encryption software - SSL.
- While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our user's information, not just the sensitive information mentioned above, is restricted in our Only employees who need the information to perform a specific job (for example, our billing or accounts personnel) are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices.